Delete your Neverlose account

Neverlose is a personal finance app by Malkin Dev. The developer of the app on App Store is:

Aaron Dov Malkin, Individual developer, Israel.

In the app

1. Open Settings and tap your account at the top.
2. Tap Delete account.
3. Read the list of data, wait 5 seconds and confirm.

The server deletes your account at once. Then the app deletes your data from this device.

Without the app

Send an email to [email protected] from the email address of your account, with the subject "Delete my Neverlose account". If you used Sign in with Apple with a hidden email, tell us the date when you signed up. We delete the account within 30 days and send you a confirmation.

What we delete

• your account: email, name, profile picture link and the link to your Google or Apple account;
• your profile: base currency and language;
• all your financial records and the history of their changes;
• your sign-in sessions on all devices;
• the diagnostics that your app sent.

For Apple accounts, we also tell Apple to stop the sign-in for the app.

What stays for a short time

• database backups: up to 30 days, then the server deletes them automatically;
• server system logs, which can contain IP addresses: up to 30 days.

We do not keep other data after the deletion. More details are in the privacy policy.